What is Protobuzz?

Analog buzzers rely on a single phone number, static codes, and zero logging. That leads to missed deliveries, frustrated guests, and no visibility when something goes wrong. Replacing panels is expensive and disruptive, so many buildings feel stuck.

Protobuzz layers modern access controls onto the buzzer you already have: multi-number routing, expiring links, scheduled delivery windows, and detailed audit trails. You get a fast rollout and residents get a better experience without construction.

- Multi-unit residences that need reliable delivery flows without new lobby hardware.
- Short-term rental hosts who want calendar-driven guest access and audit-friendly logs.
- Condo boards and property managers rolling out smart access across multiple buildings.
- Residents who just want fewer missed calls and more control over who gets in.

If that sounds like you, start with a small pilot entrance. Most teams go from signup to first successful delivery in a single afternoon.

Compare Protobuzz with traditional buzzers or explore head-to-head matchups like Protobuzz vs. ButterflyMX. Want a property team view? Read the migration checklist.

Buildings that move from analog to Protobuzz typically cut missed-delivery complaints within the first month because call routing and delivery windows make couriers confident your lobby will open. That translates into happier residents and less concierge time spent chasing packages.

Boards and owners also get clearer data. With exports that tie approvals to entrances and timestamps, incident reviews become faster and insurance conversations smoother. When you do budget for hardware later, you already have a software layer and audit trail in place, so the transition is lower risk.

For short-term rental hosts, Protobuzz reduces support pings on arrival day. Calendar-driven links and multi-number routing mean guests rarely call, co-hosts stay informed, and you have a defensible record if a platform dispute arises.

Do we need new hardware? Most deployments use your existing panel and wiring. If you later add video or new directories, you can keep the same Protobuzz automations and logs.

How fast can we launch? Many teams pilot in a single entrance the same day they sign up. Full-building rollout typically happens within a week once residents are invited.

What about privacy? Protobuzz focuses on access context: who approved, which entrance, and when. Admin MFA, role-based permissions, and retention controls keep access data scoped appropriately.

Want to see it live? Pair this overview with the smart buzzer explainer and the Airbnb automation guide to compare workflows.

How do we handle multi-building portfolios? Protobuzz supports cross-property roles, standardized templates, and consolidated logs so portfolio managers can clone successful playbooks without rebuilding every flow from scratch.

What about outages? Because Protobuzz layers on your existing wiring, you can set clear fallbacks if the internet goes down—like routing calls to a local line—while still keeping your main automations ready when service returns.

How do we measure success? Track missed deliveries, response times, and resident satisfaction before and after rollout. Most teams see immediate improvements once call routing and delivery windows are live.

Who supports residents? Protobuzz is designed for self-serve updates, but you can also delegate admin roles to property managers or concierge. Clear ownership keeps requests moving and prevents bottlenecks during onboarding.

Does Protobuzz work in Canada? Yes. It is built and supported in Canada with pricing in CAD and onshore assistance for Toronto, Vancouver, Montreal, and other cities.

How do we modernize condo buzzers in Toronto or Vancouver? Pilot one entrance, set up call routing, delivery windows, and guest links, then roll the same playbook across buildings. Pair this with the budgeting guide for board approvals.

How do we keep residents informed? Share a simple welcome note with screenshots of approvals, links to support, and a reminder to keep phone numbers updated. Clear communication keeps adoption high and reduces lobby confusion during rollout.

Start with the busiest entrance, set clear delivery windows, and invite a small group of residents to test. Gather their feedback on instructions and approval speed, then adjust signage or routing before scaling.

Create a single source of truth: a living document with call chain owners, backup contacts, and QR links for guest access. When staff or residents change, update the doc immediately so no one is guessing during an incident.

Track three baseline metrics before and after rollout: first-attempt entry rate, missed-delivery complaints, and average approval time. Sharing these results with boards and residents builds trust and keeps momentum for future improvements.

Rotate any long-lived codes quarterly, refresh signage, and test every entrance. If you add new staff or residents, run a five-minute onboarding so they know how to approve visitors and where to find logs.

Maintain a simple change log for schedules, call chains, and backup contacts. When questions come up about “what changed,” you will have a dated record instead of relying on memory.

Once a year, benchmark results against your initial goals. If missed deliveries or approval times creep up, tune windows, quiet hours, or instructions until metrics return to target.