Smart Link condition
Wait for someone to click the Smart Link before unlocking. Included in Community.
Master Protobuzz automation rules
Understand every condition and action available so you can build secure, flexible entry flows for guests, residents, and staff.
Combine conditions and actions to design entry flows that keep your building secure while welcoming the right people at the right time. New to Protobuzz? Start with the features overview or check your plan limits on the pricing page.
Core conditions
Passcode condition
Require visitors to enter a shared secret before a buzzer call connects. Ideal for recurring deliveries and cleaning crews.
Timer condition
Allow entry only during specific time windows by setting weekday hours for maintenance or evening blocks for community events.
Access count condition
Limit how many times a single code can unlock the door. Perfect for one-time guests or secure package drop-offs.
Schedule condition
Set recurring access windows for cleaners, deliveries or concierge shifts. Available on Standard and Premium.
Google Calendar condition
Use Google Calendar events as a condition for access rules. Available on Premium.
Hospitable condition
Allow unlocking while a Hospitable stay is in progress. Available on Premium.
How each condition works
Smart Link condition
The rule waits for someone to click the Smart Link before allowing the unlock action to run. Smart Link conditions are included in Community, Standard and Premium.
Example: Require a Smart Link click before a visitor can be buzzed in.
Passcode condition
Pair passcodes with other conditions to make sure only trusted contacts reach your door. You can rotate the code weekly or share different phrases with vendors and family members.
Example: Give your dog walker a four-digit code that only works after they confirm the passphrase you shared.
Timer condition
Timers are perfect for deliveries, concierge hours, and amenity bookings. Combine them with schedules to automatically mirror holidays or building quiet times without manual updates.
Example: Keep the lobby door open for couriers on weekdays between 10am and 4pm, but require approval outside that window.
Access count condition
Set a precise unlock allowance for every guest code. Once the count is reached, Protobuzz blocks further attempts and logs the denial so you know the rule did its job.
Example: Generate a code that works three times for a furniture delivery so movers can get in and out without extra requests.
Schedule condition
Choose the days and hours when a rule should apply. Schedule conditions are included in Standard and Premium; Google Calendar is a separate Premium condition.
Example: Automatically enable extended buzz-in hours during long weekends while keeping standard hours the rest of the month.
Google Calendar condition
Connect your Google account and select the calendar for your rule. Configure the action, then test the rule during and outside an event.
Example: Use a calendar of cleaner visits to define when a guest-entry rule applies.
Hospitable condition
Like Google Calendar conditions, Hospitable conditions check whether an access window is active. Connect your Hospitable account so the rule allows unlocking while a stay is in progress. Available on Premium.
Example: Allow a rental guest to buzz in during their stay, with the Hospitable condition no longer allowing entry once the stay ends.
Available actions
Forward call action
Route unanswered buzzer calls to backup numbers after a custom delay, ensuring guests always reach someone.
Automatic grant access
Unlock the door immediately when conditions pass, which is great for trusted vendors or residents who forgot keys.
Notify group
Send push notifications or SMS alerts to everyone assigned to the automation, keeping the household informed.
Choosing the right action
Forward call action
Set a failover order so if you decline or miss a call, Protobuzz rings a co-host, concierge, or call center automatically. You can tune the delay per automation to keep response times tight.
Example: If you miss a call, Protobuzz dials the building concierge or a co-host so guests still get inside.
Automatic grant access
Use this when you fully trust the visitor or want true self-service entry. Combine with access count and timers to prevent overuse while keeping experiences smooth.
Example: Approve recurring cleaners without answering the phone by letting Protobuzz open the door once their code checks out.
Notify group
Alerts keep roommates, staff, or property partners in sync. Add them after automatic unlocks so the right people can greet guests or monitor sensitive deliveries.
Example: When a delivery arrives, everyone in the 'Roommates' group gets a ping so someone can greet the courier.
Automation best practices
Protect delivery lockers
Pair an access count limit with automatic grant access so couriers can drop packages without overstaying, while lockers stay secure.
Separate staff vs resident flows
Use schedules to split daytime staff access from after-hours resident rules, keeping automations aligned with real operations.
Keep everyone informed
Layer in group notifications so roommates, concierge, or security teams know instantly when trusted contacts arrive.
Buzz smarter. Live easier.
