Master Protobuzz automation rules

Understand every condition and action available so you can build secure, flexible entry flows for guests, residents, and staff.

Combine conditions and actions to design entry flows that keep your building secure while welcoming the right people at the right time. New to Protobuzz? Start with the features overview or check your plan limits on the pricing page.

Core conditions

Passcode condition

Require visitors to enter a shared secret before a buzzer call connects. Ideal for recurring deliveries and cleaning crews.

Timer condition

Allow entry only during specific time windows by setting weekday hours for maintenance or evening blocks for community events.

Access count condition

Limit how many times a single code can unlock the door. Perfect for one-time guests or secure package drop-offs.

Schedule condition

Stack calendar-based rules to automate holidays, building quiet hours, or rotating concierge shifts.

How each condition works

Passcode condition

Pair passcodes with other conditions to make sure only trusted contacts reach your door. You can rotate the code weekly or share different phrases with vendors and family members.

Example: Give your dog walker a four-digit code that only works after they confirm the passphrase you shared.

Timer condition

Timers are perfect for deliveries, concierge hours, and amenity bookings. Combine them with schedules to automatically mirror holidays or building quiet times without manual updates.

Example: Keep the lobby door open for couriers on weekdays between 10am and 4pm, but require approval outside that window.

Access count condition

Set a precise unlock allowance for every guest code. Once the count is reached, Protobuzz blocks further attempts and logs the denial so you know the rule did its job.

Example: Generate a code that works three times for a furniture delivery so movers can get in and out without extra requests.

Schedule condition

Schedules sync with your preferred calendar so weekend, holiday, or seasonal access windows update themselves. Pair with timers to keep recurring events consistent year-round.

Example: Automatically enable extended buzz-in hours during long weekends while keeping standard hours the rest of the month.

Available actions

Forward call action

Route unanswered buzzer calls to backup numbers after a custom delay, ensuring guests always reach someone.

Automatic grant access

Unlock the door immediately when conditions pass, which is great for trusted vendors or residents who forgot keys.

Notify group

Send push notifications or SMS alerts to everyone assigned to the automation, keeping the household informed.

Choosing the right action

Forward call action

Set a failover order so if you decline or miss a call, Protobuzz rings a co-host, concierge, or call center automatically. You can tune the delay per automation to keep response times tight.

Example: If you miss a call, Protobuzz dials the building concierge or a co-host so guests still get inside.

Automatic grant access

Use this when you fully trust the visitor or want true self-service entry. Combine with access count and timers to prevent overuse while keeping experiences smooth.

Example: Approve recurring cleaners without answering the phone by letting Protobuzz open the door once their code checks out.

Notify group

Alerts keep roommates, staff, or property partners in sync. Add them after automatic unlocks so the right people can greet guests or monitor sensitive deliveries.

Example: When a delivery arrives, everyone in the 'Roommates' group gets a ping so someone can greet the courier.

Automation best practices

  • Pair an access count limit with automatic grant access for package delivery lockers.
  • Use schedules to separate daytime staff access from after-hours resident rules.
  • Add group notifications so everyone knows when a trusted contact arrives.

Buzz smarter. Live easier.

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