Concierge automations that calm the lobby

Equip front desk teams with remote unlocks, escalation routes, and delivery alerts so every visitor feels expected and every event lands in an audit-ready log.

Keep your lobby running smoothly

Replace manual call forwarding with automations that route visitors to the right person, share guest codes for trusted vendors, and capture every event in an audit-ready log.

Concierge workflows powered by Protobuzz

Step 1

Escalate unanswered calls to security or on-call staff so guests never wait outside.

Step 2

Log every unlock for audits and incident follow-up while keeping residents informed.

Step 3

Trigger alerts when delivery or contractor codes are used so the lobby can prepare.

Next steps

Start with the property manager resource hub and automation deep dive to tailor rules for your lobby team.

Buzz smarter. Live easier.

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