Concierge automations that calm the lobby
Equip front desk teams with remote unlocks, escalation routes, and delivery alerts so every visitor feels expected and every event lands in an audit-ready log.
Keep your lobby running smoothly
Replace manual call forwarding with automations that route visitors to the right person, share guest codes for trusted vendors, and capture every event in an audit-ready log.
Concierge workflows powered by Protobuzz
Plan call escalation
Escalate unanswered calls to security or on-call staff so guests never wait outside.
Keep an entry record
Log every unlock for audits and incident follow-up while keeping residents informed.
Prepare for arrivals
Trigger alerts when delivery or contractor codes are used so the lobby can prepare.
Next steps
Start with the property manager resource hub and automation deep dive to tailor rules for your lobby team.
Buzz smarter. Live easier.
